Park Ridge and Rocky Mountain Behavioral Health

Front Desk Associate 

 

If interested, please call 307-462-4876

                       

Work Schedule: Monday – Friday 3:30 – 6:30 pm / hours subject to change as needed

Work Location: 940 E 3rd St, Casper, WY, 82601 - Suite 102

Position Summary

The Front Desk Associate is responsible for providing professional, welcoming, and efficient front-office support for the practice. This position serves as an important point of contact for patients, providers, staff and outside organizations.

This position requires a highly organized, detail-oriented, dependable, technologically proficient person capable of working in a fast-paced environment. Excellent communication skills, discretion when handling confidential information, and the ability to effectively prioritize multiple responsibilities is required.

Job Duties & Responsibilities

Answer, manage, and appropriately route incoming calls and inquiries.

Schedule and coordinate patient appointments and provider calendars.

Maintain accurate patient and administrative information in electronic systems.

Perform data entry, filing, scanning, document preparation, shredding, and other clerical duties as needed.

Assist providers and management with administrative tasks and special projects.

Communicate effectively with patients and staff while protecting confidential information.

Utilize Insync, Microsoft Office, and other technology as needed.

Ensure all faxes and referrals are properly entered into Insync and followed up on.

Perform other duties necessary to support the efficient operation of the practice.

Qualifications

Medical/behavioral health office experience preferred.

Experience with scheduling, EHR/practice-management systems a plus.